Since each order is prepared with extra love and care, we usually do not offer returns. However, if an item from your order is missing or you’ve received the wrong product, we’ll make it right.
To process this, you’ll need to record an unboxing video of your parcel the moment you open it, this helps us verify if something was missing or swapped.
Please note: We cannot take responsibility for items damaged in transit, as courier handling is beyond our control.